Becoming a patient

You live abroad and would like to receive medical treatment at our hospital?

These are the steps to take:

EU citizens

If you are a national of one of the 28 Member States of the European Union, it is imperative that you have the European Health Insurance Card (EHIC) with you when you come to the hospital.

For a medical consultation, you must pay the total cost of it and you will receive a document that will enable you to obtain reimbursement later.

For planned medical treatment, you must have the S2 form (formerly E112). Original document only, signed and stamped, stating the coordinates of the beneficiary, the duration of the treatment or hospitalization covered by the social security (assumed date of admission and exit), as well as the name of Saint-Pierre University Hospital.

In case of emergency, your European Health Insurance Card ensures that the cost of your treatment is covered.

Non-EU nationals or EU citizens lacking social security coverage

If you are a citizen of a country which does not belong to the European Union and/or you are lacking social security coverage, and you plan to come to Belgium as a tourist, you should be aware that the cost of medical treatment is entirely at your own expense. There is no possibility of your medical costs being paid by any Belgian organization of any kind whatsoever (social security, the Belgian state etc.).

Prior to all medical treatment, please contact the International Patients Service and provide us with the following information:

  • a recent and complete medical record. On the basis of this, the doctor in the specialist department in our hospital will issue an opinion and will inform the invoicing service of the probable length of the hospital stay and the type of treatment.
  • copy of the patient's passport or identity card.
  • an email address.

 

Taking into account this information, the invoicing service will make an estimate of the hospitalization costs.

Please note the following:

 

  • The total amount of this estimate must be paid before admission to hospital. In addition, you will be asked to provide the name of a person resident in Belgium who will undertake to pay any additional charges or costs. This means that the hospitalization and healthcare costs will be demanded both from the foreign patient and the guarantor.
  • The estimate may be different from the final invoice in relation to the treatment that has really been given.
  • The estimate is valid for a period of 6 months from the date of the estimate. After that date, if you have not come to the hospital, a new estimate must be made.
  • Insurance policies that are not recognized by the hospital are not valid. Travel insurance excludes all medical treatment for illnesses etc. that already existed before leaving your home country.
  • Finally, you should know that some medical files are refused because the pathology cannot be treated by our hospital.

 

Private Insurances

If you benefit from a private insurance or any other financial coverage for the cost of your treatment and/or hospitalization, you shall inform the International Patients Service thereof. We will examine the validity of the document and will inform you of our decision. Insurance policies that are not recognized by the hospital are not valid.

About travel insurances!

Travel insurance is designed to provide cover to the policyholder either on holiday or on a business trip. It includes cancellation, loss or theft of luggage and personal possessions, unexpected medical expenses but excludes cover for medical conditions the policyholder already had when they took out the insurance, any illnesses arising from "pre-existing" medical conditions, any mental conditions (such as a nervous breakdown) and the effect of alcohol or drug dependency or long term abuse, childbirth and related complications outright as well as abortion,…
Furthermore, it applies a ceiling or a maximum covering percentage.

 

Contact

Ms Laurie MASSART
International Patients Service
tel : +32 (0)2 506 71 41
fax : +32 (0)2 535 37 44