2. Social Services

Social Services

Social Services can provide you with valuable support before, during and after your hospital stay. We will do everything we can to ensure your comfort. Our team usually intervenes at your request – whether you are an inpatient or an outpatient – at the request of your family, or at the request of healthcare staff or another organisation.

    Our professionals will listen to you and offer confidential advice on:

     

    • Your hospital stay;
    • Administrative procedures (health assurance matters, applications for financial assistance, benefits for people with disabilities, etc.);
    • Psychosocial support for you, your relatives, and your family;
    • Resolving social issues related to your illness to help you regain as much independence as possible;
    • Preparing for your discharge from the hospital and organising your return home or, if necessary, your transfer to a care home;
    • Contacting medical and social care organisations and support services that will take over your care after discharge.

    Contact

    • Via the ward nurse;
    • At your request or that of your relatives, meetings can take place either in your room or in the Social Services offices;
    • Please do not hesitate to inform the nurse in charge of your ward.

    Anne-Cécile NOEL

    Coordinator

    02 535 48 82
    by email

    Polyclinique Porte de Hal

    Healthcare Access Support Service (H.A.S.S): +32 2 535 48 90

    Social Planning: +32 2 535 35 12

    • Kirsten ANDERSEN
    • Yasemine GOK
    • Julie FRANCOIS
    • Cassandra LEPRINCE
    • Alison RENARD
    • Marie VERSCHELDE

    Healthcare Access Support Service: e-mail

    Social worker for prenatal consultations:
    Alison RENARD: + 32 2 506 70 59
    e-mail

    Social worker for dialysis: + 32 2 535 48 62
    e-mail

    Social worker for oncology: +32 2 535 48 62

    Social worker for paediatric follow-up: +32 2 535 48 88

    Paediatrics: HIV / sickle cell disease

    • Marie-Céline DILBECK: +32 (0)2 535 31 57 – E-mail

     

    Unit 320 – Social Planning

    • Anne-Cécile CISSE: +32 (0)2 535 47 26 – E-mail
    • Hilde MATTHIJS: +32 (0)2 535 47 00 – E-mail
    • Celia ROMAN TOMAS: +32 (0)2 535 35 99 – E-mail
    • Sarah COSYNS: +32 (0)2 535 47 10 – E-mail
    • Duty desk: +32 (0)2 535 50 01

    Paediatrics / Obstetrics / Maternity Unit

    Maternity and Neonatology – Units U510A & B, 611-608 A & B


    Paediatrics – Units U509 & U609 + Maternity – Units 508 & 510 B

     

     

    Medical and Surgical Unit – ICU – Emergency Department

    Unit U407 (Orthopaedics – ENT- Urology- Stomatology – Ophthalmology – Plastic Surgery)

    • Imelda DAWE RWAEJEKARE: +32 2 535 48 75 – E-mail


    Unit U507 (Cardiac Surgery – Oncology)

    • Sabah EL BRAK: +32 2 535 39 64 – E-mail


    Intensive Care Unit (ICU 1 & 2)

    • Jean BUKOLO : +32 2 535 48 74- E-mail

    Emergency Department

    • Julien VANDE WEYER: +32 2 535 34 37 – E-mail

    Geriatrics – Unit U410 & One-Day Geriatrics Unit 411B:

    • Meryam KAISSA: +32 506 76 64 – E-mail

     

    Infectious Diseases / Internal Medicine / Geriatrics Unit

    Geriatrics – Unit U306 & One-Day Geriatrics Unit 411

    • Alexane TIDRICK: +32 2 535 40 79 – E-mail

    Units U308, U309 & U808A (Infectious Diseases)

    • Alizé LINTERMANS +32 2 535 37 29 – E-mail

    Units U310 & U411B (Geriatrics & One-Day Geriatrics)

    U408

    • Sophie NICAISE: +32 2 535 34 38 – E-mail

    Pneumology / Neurology – Unit U409

    • Karolina GIEROS: +32 2 535 42 14 – E-mail

    Geriatrics – Unit U410 & U411B

    • Meryam KAISSA: +32 2 506 74 64 – E-mail

     

    MIA Centrum

      • Josseline BAECKELANT: +32 (0)2 53539 61 ou +32 (0)2 535 33 46 – E-mail
      • Morgane BATAILLE: +32 (0)2 535 48 79 ou +32 (0)2 535 33 46 – E-mail

     

    Rehabilitation Unit

    Unit U6A (Neurological & Musculoskeletal Rehabilitation) & Unit U8A (Cardio-Respiratory Rehabilitation)

     

    Unit U5A (Psychogeriatrics) & Unit U8A (Cardio-Respiratory Rehabilitation)

    • Chifa ZERIOUH: +32 (0)2 506 71 68 – E-mail

    Unit U5B (Geriatric Rehabilitation) & Unit U8A (Cardio-Respiratory Rehabilitation)

    • Jean RWASAMANZI NTIZIMIRA: +32 (0)2 506 78 11 – E-mail

     

    Polyclinic / H.A.S.S / Social Planning

    Catherine DISSMANN: +32 (0)2 506 71 16 – E-mail

    Raffaella VIGNALI: +32 (0)2 506 71 16 – E-mail

     

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