Becoming a patient
Ms Cécile RUBAY
International Patients Service
tel : +32 (0)2 535 33 17
fax : +32 (0)2 535 33 08
You live abroad and would like to receive medical treatment at our hospital?
These are the steps to take:
National of a Member State of the European Union
If you are a national of one of the 27 Member States of the European Union, it is imperative that you have your European Health Insurance Card (EHIC) with you when you come to the hospital.
You must pay the total cost of a medical consultation and you will receive a document that will enable you to obtain reimbursement later.
If you spend a period in hospital (hospitalization), we will register you with a Belgian health insurance fund (‘mutualité’) that will pay your medical fees and costs. You will have to pay the additional costs that are not covered by the ‘mutualité’. This is the same for all patients who are members of a ‘mutualité’.
National of a State that is not a member of the European Union
If you are a citizen of a country that does not belong to the European Union, and you plan to come to Belgium as a tourist, you should be aware that the cost of medical treatment is entirely at your own expense. There is no possibility of your medical costs being paid by any Belgian organization of any kind whatsoever (social security, the Belgian state etc.).
For all medical treatment you must first provide a recent and complete medical file. On the basis of this, the doctor in the specialist department in our hospital will issue an opinion and will inform the accounts department of the probable length of the hospital stay and the type of treatment.
Taking into account this information, the accounts department will make an estimate of the cost of the treatment. This estimate will later be amended or approved by a commission consisting of doctors and members of the hospital administration. The decision of the Commission will then be communicated to the person who has made the request.
Please note the following:
- The total amount of this estimate, approved by the Commission, must be paid before admission to hospital. In addition, you will be asked to provide the name of a person resident in Belgium who will undertake to pay any additional charges or costs.
- The estimate may be different from the final invoice in relation to the treatment that has really been given.
- The estimate is valid for a period of 6 months from the date of the Commission’s decision. After that date, if you have not come to the hospital, a new estimate must be made.
- Insurance policies that are not recognized by the hospital are not valid. Travel insurance excludes all medical treatment for illnesses etc. that already existed before leaving your home country.
- Finally, you should know that the Commission refuses certain medical files because the pathology cannot be treated by our hospital